"Elevator" is the story of Herschel Heisen, an elevator man from Sunset Park, Brooklyn.  Over the course of three years Herschel has developed a friendship of sorts with the tenant (Jay Getz) of the penthouse in his Upper West Side building.  Herschel attempts to romantically involve his daughter Jillian (who despises him) with Jay.  Once the relationship between Jay and Jillian is firmly established, Jay accidently runs into an estanged lover, Naomi Kraft.  The story line follows Herschel's attempts to find out what exactly is happening between the three young people and the results once he does.

Although most of the action of "Elevator" takes place between Jay, Jillian and Naomi, the story is viewed through Herschel eyes.  It is through their interactions with him that the audience learns plot points and sees character development.